Internship at MarketingWe work on making the platform easily accessible to both customers and professionals, through organic marketing and paid marketing activities that cover all possible channels. There is also a team in charge of PR, social media and communications who cares about external communication, both to our professionals and clients.&nbsp;Your RoleYou will be an integral part of the Content &amp; Community Team, that manages and defines all the communication with the ProntoPro users, merchants and other external stakeholders.&nbsp;Your job will transform several times. Initially, you will be taking over simple tasks as a way to learn the ins and outs of ProntoPro; but quickly you will be expected to go beyond, look at what can be improved and bring your unique contribution to ProntoPro. We are looking for entrepreneurs who take real ownership, not waiting for someone to tell them what to do.&nbsp;<ul><li>You will learn to define and implement the ProntoPro social media strategy;</li><li>You will support the content team to manage the Italian social media channels;</li><li>You will help to define KPIs: social engagement rate, reputation;</li><li>You will learn to finalize Weekly/Monthly reports with useful and actionable insights;</li><li>You will learn to edit social media templates (Photoshop and Figma);</li><li>You will develop new social media visual content in coordination with Design team.</li></ul>&nbsp;You<ul><li>You are an Italian native speaker, and you feel comfortable in speaking in English;</li><li>Instagram and Facebook have no secrets for you;</li><li>You are a fantastic communicator and passionate about the social activity;</li><li>You are itching for real responsibility - to be in a position where you can really make or break the company;</li><li>You figure things out. You do not expect nor need hand-holding.</li></ul>&nbsp;Culture &amp; environment - What to expect&nbsp;<ul><li>An opportunity to bring impact and change the service market dynamics, in a stimulating and international environment</li><li>Great, knowledgeable colleagues - we spend much time together and constantly learn from each other</li><li>Beautiful central office in Milan, with in-office foosball and xbox to let some steam after work</li><li>Flexible working hours and a possibility to work from home&nbsp;</li><li>Lunch vouchers, free fruit &amp; coffee&nbsp;</li><li>EVERYDAY casual dress code, with Friday beers on us!</li></ul>

Social Media Intern

Your Role:&nbsp;<ul><li>Work with the Head of Category Strategy to increase the company's understanding of our Business Units and their prioritization</li><li>Shape and execute the strategy of a whole new strategic department</li><li>Gain quantitative insights using a wide array of analytical tools</li><li>Gain qualitative insights by collaborating with our research teams and by talking directly with our customers</li><li>Combine quantitative and qualitative insights to impact directly our customers' experience</li><li>Collaborate with stakeholders from every other department both to provide and gain additional findings</li><li>Showcase and present the results to the Management Team</li></ul>&nbsp; You:&nbsp;<ul><li>Great adaptability: you'll have to carry out a very diverse set of activities, from running operations, to presenting reports to the Management Team and thinking strategically</li><li>English language knowledge</li><li>Very good working knowledge of Excel/Google Sheets</li><li>Experience with Tableau and/or SQL knowledge is a plus</li><li>Basic knowledge of SEO and paid marketing concepts are a plus</li></ul>&nbsp; Our Culture and Environment - What you can expect:&nbsp;<ul><li>An international environment with smart yet humble people</li><li>A dynamic working context where priorities shift continuously</li><li>Category Strategy is a brand new department the company is betting on, you'd be one of the first&nbsp; to join together with the Head of the department</li><li>A chance to solve hard problems and do things you have never done before</li><li>Beautiful central office in Milan, with in-office foosball and xbox to let some steam after work</li><li>Flexible working hours and a possibility to work from home&nbsp;</li><li>Lunch vouchers for every day worked from the office and free fruit</li><li>EVERYDAY casual dress code, with Friday beers on us!</li></ul>&nbsp;*This position is reserved for candidates who belong to the Protected Categories (Categorie Protette) of the Italian Law 68/99

Category Strategy Specialist - Categoria Protetta (hybrid/remote)

Your role: Finance and Accounting Specialist &nbsp;You will work in the finance team and will independently carry out the following activities:&nbsp;<ul><li>Basic ordinary accounting by the SAP system</li><li>Tax requirements: VAT liquidation, VAT declaration, Intrastat, Esterometer, withholding tax Return</li><li>Keeping and updating books</li><li>Administrative requirements such as the payment management of invoices in the passive cycle</li><li>Carry out the necessary balancing and reconciliation</li><li>Preparation of the Financial Statement and Supplementary Notes</li><li>Preparing Monthly Management accounts</li><li>Supporting the preparation of budget and forecasts</li><li>Analyzing, reviewing, and commenting on budget variances based on monthly actuals versus forecasts</li></ul>&nbsp;You:&nbsp;You are precise, flexible, with good interpersonal skills, and a strong attitude to teamwork. You already have had experience in the field of accounting in structured realities and are autonomous in the management of several financial activities.&nbsp;Requirements:&nbsp;<ul><li>Master's degree in accounting, finance, business, or related fields preferred</li><li>Previous experience in the job (min. 3 years)</li><li>Knowledge of national accounting standards</li><li>>Knowledge of the Office package</li><li>English Proficiency (min. B1) and excellent Italian knowledge(min C1)</li></ul>&nbsp;Selection Steps - How it works:&nbsp;<ul><li>First call - The first call with our Recruiter, is generally focused on getting acquainted and figuring out if you and ProntoPro are a good fit for one another.</li><li>Financial case Study</li><li>Online Video Interview with our CFO</li><li>Bar-Raising Interview with our CEO, who plays a crucial role in the company's hiring process. This step usually lasts 30 minutes and aims to understand if you are a good cultural fit with ProntoPro's principles.</li></ul>&nbsp;Culture and environment - What to expect:&nbsp;<ul><li>An opportunity to bring impact and change the service market dynamics, in a stimulating and international environment</li><li>Great, knowledgeable colleagues - we spend much time together and constantly learn from each other</li><li>Beautiful central office in Milan, with in-office foosball and Xbox to let some steam after work</li><li>Flexible working hours and the possibility to work from home</li><li>Lunch vouchers, free fruit & coffee</li><li>EVERYDAY casual dress code, with Friday beers on us!</li></ul>

Finance and Accounting Specialist

Internship at Marketing &nbsp;We work on making the platform easily accessible to both, customers and professionals, through organic marketing and paid marketing activities that cover all possible channels. There is also a team in charge of PR, social media and communications who cares about external communication, both to our professionals and clients.&nbsp; The projects usually last up to 6 months. We have a strong preference for curricular internships.&nbsp; Your Role: Junior Entrepreneur&nbsp; You will be an integral part of a team that is dedicated to our international expansion. You will support the creation of scalable and predictable growth. We are a classic marketplace with supply and demand - if we grow, it’s thanks to you.&nbsp; Your job will transform several times. Initially, you will be taking over simple tasks as a way to learn the ins and outs of ProntoPro; but quickly you will be expected to go beyond, look at what can be improved and bring your unique contribution to ProntoPro. We are looking for entrepreneurs who take real ownership, not waiting for someone to tell them what to do.&nbsp;<ul><li>You will learn, apply and master skills that we will teach you (incl. Google Suite, SQL and Google Analytics)</li><li>You help define KPIs, plan strategies and execute marketing campaigns (SEO, email marketing, CRM projects etc.)</li><li>You optimize ProntoPro’s performance: whether through automation or A/B testing</li><li>You manage deadlines and the quality of work: yours and your colleagues</li><li>You solve problems that have never been solved before; you will think, try, fail, repeat, and win.</li></ul>&nbsp;You:&nbsp;<ul><li>You speak Italian or Spanish (native level) and English</li><li>You are currently studying at a University and need an internship for your degree</li><li>You ache to work for a startup. You understand that startups grow and become huge, or fail and die. This does not scare you - you find it exciting;</li><li>You are itching for real responsibility - to be in a position where you can really make or break the company;</li><li>You want to build something huge that will change the way all your friends and family look for services;</li><li>You are highly analytical and already have had some experience with Excel</li><li>You figure things out. You do not expect nor need hand-holding;</li><li>You have the startup all-hands-on-deck I'll-make-it-happen-no-matter-what approach!</li></ul>&nbsp;Selection steps - how it works:&nbsp;<ul><li>First step: If you successfully pass the resumè screening process, you will have a call with one of our recruiters;&nbsp;</li><li>Second step: Technical challenge through which we will test your reasoning and analytical skills&nbsp;</li><li>Then: Interview with the supervisor and team manager OR Group Assessment</li></ul>&nbsp;We will evaluate your candidature at every stage of the recruiting flow. No matter to what stage you get, we will always share feedback with you. It is crucial for us to make it a learning experience and we are thankful for the time people spend with us.&nbsp; Our culture and environment - what you can expect:&nbsp;<ul><li>An opportunity to bring impact and change the service market dynamics, in a stimulating and international environment</li><li>A chance to solve hard problems and do things you have never done before&nbsp;</li><li>Great, knowledgeable colleagues - we spend much time together and constantly learn from each other</li><li>Beautiful central office in Milan, with in-office table tennis, foosball and darts to let some steam after work</li><li>Flexible working hours and a possibility to work from home&nbsp;</li><li>Lunch vouchers for every day worked from the office and free fruit</li><li>EVERYDAY casual dress code, with Friday beers on us!</li><li>A chance to secure a full-time position after the internship</li></ul>

Junior Entrepreneur

Your Role:&nbsp;<ul><li>Reporting to the Head of Marketing you'll be&nbsp;responsible for ProntoPro's digital advertising investments&nbsp;and&nbsp;in charge of our&nbsp;performance marketing KPIs growth</li><li>You will be leading and mentoring a team of 3 people, being responsible for their growth and development</li><li>You will be directly managing Google Ads for Italy, our biggest market.</li><li>You will liaise between consumer driven activities and strategies to acquire more service providers, coordinating the team across different countries and channels&nbsp;&nbsp;(Google, Microsoft, Facebook, DEM, Display, TikTok...)</li><li>You will collaborate with different stakeholders in Product &amp; Tech in order to improve the quality of what we do and drive our effort to improve our Martech investment effectiveness</li><li>You will actively follow market trends and identify potential growth opportunities</li><li>You will help define the overall Acquisition strategy</li></ul>&nbsp;You: &nbsp;<ul><li>You have at least 5 years experience in Performance Marketing channels, reaching successful results through paid campaigns with hands on experience</li><li>You have managed &gt;500K€ budget per year on Google Ads and other performance marketing channels (Facebook, Display, Programmatic, Remarketing)&nbsp;</li><li>You are able to mix up complex and effective analysis with business acumen in order to drive performances and growth</li><li>You have a high analytical mindset and&nbsp;are used to work across large data sets</li><li>You work or have worked in the past with GTM / CommandersAct or other Tag Management systems</li><li>You are itching for real responsibility - to be in a position where you can really make or break the company</li><li>You figure things out. You do not expect nor need hand-holding</li><li>You speak English, Italian is a plus&nbsp;</li></ul>&nbsp;Our culture and environment - what you can expect: &nbsp;<ul><li>An opportunity to bring impact and change the service market dynamics, in a stimulating and international environment</li><li>Great, knowledgeable colleagues - we spend much time together and constantly learn from each other</li><li>Beautiful central office in Milan, with in-office foosball and xbox to let some steam after work</li><li>Flexible working hours and a possibility to work from home&nbsp;</li><li>Lunch vouchers, free fruit &amp; coffee&nbsp;</li><li>EVERYDAY casual dress code, with Friday beers on us!</li></ul>

Performance Marketing Team Manager

Internship at Marketing&nbsp;We work on making the platform easily accessible to both customers and professionals, through organic marketing and paid marketing activities that cover all possible channels. There is also a team in charge of PR, social media and communications who cares about external communication, both to our professionals and clients.&nbsp;Your Role:&nbsp;&nbsp;You will be an integral part of the Content team, that manages and defines all the communications with the ProntoPro users, merchants and other external stakeholders.Your job will transform several times. Initially, you will be taking over simple tasks as a way to learn the ins and outs of ProntoPro; but quickly you will be expected to go beyond, look at what can be improved and bring your unique contribution to ProntoPro. We are looking for entrepreneurs who take real ownership, not waiting for someone to tell them what to do.&nbsp;Your tasks:&nbsp;<ul><li>You will produce enjoyable content for the ProntoPro's own blog in order to increase requests on our portal;</li><li>You will analyze data (through Google Trends and Tableau) and conduct interviews with the company's subscribed merchants to generate blog articles;</li><li>You will be responsible for maintaining consistency of wording and tone of voice in our blog, consumers’ newsletters and social media content working closely with several internal departments and stakeholders;</li><li>You will support the Digital Public Relations activities to improve brand awareness in Italy;</li><li>You will manage deadlines and the quality of work: yours and your colleagues;</li><li>You will not be alone - you’ll work in collaboration with the Head of Marketing, the Content &amp; Community Manager, and the Head of SEO to better understand and solve our needs</li></ul>&nbsp;You:&nbsp;<ul><li>You are an Italian Native speaker, and you feel comfortable speaking in English (for internal communication only);</li><li>You are a fantastic communicator;</li><li>You are passionate about the copywriting activity;</li><li>You ache to work for a startup. You understand that startups grow and become huge, or fail and die. This does not scare you - you find it exciting;</li><li>You are itching for real responsibility - to be in a position where you can really make or break the company;</li><li>You want to build something huge that will change the way all your friends and family look for services;</li><li>You figure things out. You do not expect nor need hand-holding;</li><li>You have the startup all-hands-on-deck I'll-make-it-happen-no-matter-what approach!</li></ul>&nbsp;Selection Steps - How it works:&nbsp;<ul><li>First step: If you successfully pass the resumè screening process, you will have a call with one of our recruiters;&nbsp;</li><li>Second step: A Copywriting exercise through which we will test your writing and summary skills</li><li>Then: Interview with the Supervisor and Team Manager OR Group Assessment</li></ul>&nbsp;We will evaluate your candidature at every stage of the recruiting flow. No matter to which stage you get, we will always share feedback with you. It is crucial for us to make it a learning experience and we are thankful for your time spent with us.&nbsp;Our culture and environment - what you can expect:&nbsp;<ul><li>An opportunity to bring impact and change the service market dynamics, in a stimulating and international environment</li><li>A chance to solve hard problems and do things you have never done before&nbsp;</li><li>Great, knowledgeable colleagues - we spend much time together and constantly learn from each other</li><li>Beautiful central office in Milan, with in-office table tennis, foosball and darts to let some steam after work</li><li>Flexible working hours and a possibility to work from home&nbsp;</li><li>Lunch vouchers for evegry day worked from the office and free fruit</li><li>EVERYDAY casual dress code, with Friday beers on us!</li></ul>

Junior Copywriter Internship

Working as a Senior Backend Engineer&nbsp;You will be part of our Technology department, currently counting 20+ people, expected to grow up to 30+ people during 2022.&nbsp;You will work in a cross-functional and self-organized squad with end-to-end responsibilities and clear objectives. Our squads are made of a Product Manager, Product Designers, QA Engineers, Backend Engineers, Frontend Engineers, Data Scientists, Data Analysts, Data Engineers, and Site Reliability Engineers. Our Software Development Life Cycle is strongly based on Agile methodologies, trunk-based development, CI/CD, and code reviews. We use the Shape Up method as our product development workflow.&nbsp;You will work in pairs with talented teammates.&nbsp;You will have biannual performance reviews based on a transparent career growth framework and a fair performance management system.&nbsp;You will have regular 1:1 with your manager to support your personal and professional growth.&nbsp;You will have 2 weeks dedicated to learning and training after every development iteration.&nbsp;You will have visibility over the whole business and not just on your area of competence. Also, we run monthly all-hands meetings dedicated to business and people updates.&nbsp;You will attend internal and community meetups/events and have the chance to speak about how we face and solve our challenges at ProntoPro.&nbsp;You will work with the following technology stack: Go, PHP, Symfony, NodeJS, MySQL, Elasticsearch, MongoDB, RabbitMQ, Redis, GraphQL, Kubernetes, Docker, Drone.io.&nbsp;You&nbsp;<ul><li>Experience with PHP or Go</li><li>Deep knowledge of the SOLID principles</li><li>Solid understanding of core web and browser concepts</li><li>Experience with MVC/REST/software design patterns</li><li>Experience with relational DBMSs (e.g. MySQL)</li><li>Experience with message brokers (e.g. RabbitMQ)</li><li>Experience with performance and optimization problems and a demonstrated ability to both diagnose and prevent these problems</li><li>Experience using Git in a professional environment</li><li>Comfort working in a highly agile, intensely iterative software development process</li><li>Proficiency in the English language, both written and verbal</li><li>Positive and solution-oriented mindset</li><li>Self-motivation and self-management</li><li>Great organizational skills</li><li>A strong inclination towards communication, inclusion, and visibility</li></ul>&nbsp;Bonus points&nbsp;<ul><li>Solid knowledge of GraphQL, Kubernetes, Docker</li><li>Experience with Symfony and Doctrine ORM</li><li>Experience with microservice environments</li><li>Experience with non-relational DBMSs (e.g. Elasticsearch)</li><li>Experience with CI/CD</li><li>Experience with classification/sorting/stemming/search algorithms</li><li>Experience in a product company</li><li>Experience working with a remote team</li><li>Experience working with a global or otherwise multicultural team</li><li>Experience contributing to open-source software</li></ul>&nbsp;Your Role&nbsp;<ul><li>Develop features and improvements for our product, crafting code that meets our internal standards and best practices</li><li>Fix bugs</li><li>Refactor code to keep technical debt under control</li><li>Advocate for our internal standards through code reviews</li><li>Raise our standards of code quality, security, and performance</li><li>Provide mentorship to other Engineers in your squad and chapter to help them achieve their goals and remove their blockers</li><li>Contribute to enforcing and improving our product development workflow by taking part in ad-hoc retrospectives</li></ul>&nbsp;Selection Steps - How it works&nbsp;<ul><li>CV screening - Our Tech Recruiter makes sure you have all the required skills and experience for the role.</li><li>First call - The first call with our Tech Recruiter, generally focused on getting acquainted and figuring out if you and ProntoPro make a good fit for one another.</li><li>First technical Interview - If you successfully pass the first contact, we will schedule a technical interview with a member of the Backend team. The interview is generally a 60 minutes call and focuses on exploring your technical knowledge.</li><li>Individual Assignment - You will be invited to complete a little coding task. We will assess your work before the second technical interview. The assessment takes into account your coding level, passion, curiosity, and initiative.</li><li>Second Interview - A light and a brief discussion with the Backend team about your coding homework. The interview is generally a 45 minutes call and focuses on exploring your technical knowledge and ambitions.</li><li>Bar Raising - A bar raiser is a skilled evaluator who plays a crucial role in the company's hiring process. This step usually lasts 30 minutes and aims to understand if you are a good cultural fit with ProntoPro's principles.</li><li>Offer - Our Tech Recruiter will share with you a summary of the selection process, together with the position’s salary, benefits, and all needed terms and conditions of employment.</li></ul>&nbsp;Our Tech perks&nbsp;<ul><li>Training program with a yearly individual budget of 700€</li><li>2 weeks every 6 weeks dedicated to learning and training</li><li>Top-rated laptop on the market: Mac M1 Max or equivalent Linux laptop</li><li>Remote working</li><li>Weekly online team games and informal moments</li><li>Paid health insurance</li><li>40% discount on train tickets with Italo</li></ul>&nbsp;Our culture and environment - What to expect&nbsp;Flexible working hours with the freedom to work from home or our beautiful offices in Milan and Rome which include:<ul><li>Relax area, Foosball table and Xbox to let some steam after work</li><li>Lunch vouchers and free fresh fruit & coffee</li><li>EVERYDAY casual dress code, with Friday beers on us!</li></ul>

Senior Backend Engineer (hybrid/remote)

Your role&nbsp;You will be part of our Technology department, currently counting 20+ people, expected to grow up to 30+ people during 2022.&nbsp;You will work in across-functional and self-organized squadwith end-to-end responsibilities and clear objectives. Our squads are made of a Product Manager, Product Designers, QA Engineers, Backend Engineers, Frontend Engineers, Data Scientists, Data Analysts, Data Engineers, and Site Reliability Engineers. Our Software Development Life Cycle is strongly based on Agile methodologies, trunk-based development, CI/CD, and code reviews. We use theShape Up methodas our product development workflow.&nbsp;You will work in pairs withtalented teammates.&nbsp;You will have biannual performance reviews based on a transparent career growth frameworkand a fair performance management system.&nbsp;You will have regular 1:1 with your manager to support your personal and professional growth.&nbsp;You will have 2 weeks dedicated to learning and training after every development iteration.&nbsp;You will have visibility over the whole business and not just on your area of competence. Also, we run monthly all-hands meetings dedicated to business and people updates.&nbsp;You will attend internal and community meetups/events and have the chance to speak about how we face and solve our challenges at ProntoPro.&nbsp;You will work with the following technology stack: Go, PHP, Symfony, NodeJS, MySQL, Elasticsearch, MongoDB, RabbitMQ, Redis, GraphQL, Kubernetes, Docker, Drone.io.&nbsp;Your Role&nbsp;<ul><li>Develop features and improvements for our product, crafting code that meets our internal standards and best practices</li><li>Advocate for our internal standards through code reviews</li><li>Refactor code to keep technical debt under control</li><li>Contribute to enforcing and improving our product development workflow by taking part in ad-hoc retrospective;</li></ul>&nbsp;You&nbsp;<ul><li>Experience with PHP or Go</li><li>Knowledge of the SOLID principles</li><li>Understanding in core web and browser concepts</li><li>Experience with MVC/REST/software design patterns</li><li>Experience with relational DBMSs (e.g. MySQL)</li><li>Experience using Git in a workplace environment</li><li>Comfort working in a highly agile, intensely iterative software development process</li><li>Positive and solution-oriented mindset</li><li>Self-motivation and self-management</li><li>Great organizational skills</li><li>A strong inclination towards communication, inclusion, and visibility</li></ul>&nbsp;Bonus points&nbsp;<ul><li>Knowledge of GraphQL, Kubernetes, Docker</li><li>Knowledge of Symfony and Doctrine ORM</li><li>Knowledge of microservice environments</li><li>Knowledge of non-relational DBMSs (e.g. Elasticsearch)</li><li>Knowledge of message brokers (e.g. RabbitMQ)</li><li>Experience with CI/CD</li><li>Good English language level, both written and verbal</li><li>Experience in a product company</li><li>Experience working with a remote team</li><li>Experience working with a global or otherwise multicultural team</li><li>Experience contributing to open-source software</li></ul>&nbsp;Selection Steps - How it works&nbsp;<ul><li>CV screening - Our Tech Recruiter makes sure you have all the required skills and experience for the role.</li><li>First call - The first call with our Tech Recruiter, generally focused on getting acquainted and figuring out if you and ProntoPro make a good fit for one another.</li><li>First technical Interview - If you successfully pass the first contact, we will schedule a technical interview with a member of the Backend team. The interview is generally a 60 minutes call and focuses on exploring your technical knowledge.</li><li>Individual Assignment - You will be invited to complete a little coding task. We will assess your work before the second technical interview. The assessment takes into account your coding level, passion, curiosity, and initiative.</li><li>Second Interview - A light and a brief discussion with the Backend team about your coding homework. The interview is generally a 45 minutes call and focuses on exploring your technical knowledge and ambitions.</li><li>Bar Raising - A bar raiser is a skilled evaluator who plays a crucial role in the company's hiring process. This step usually lasts 30 minutes and aims to understand if you are a good cultural fit with ProntoPro's principles.</li><li>Offer - Our Tech Recruiter will share with you a summary of the selection process, together with the position’s salary, benefits, and all needed terms and conditions of employment.</li></ul>&nbsp;Our Tech perks&nbsp;<ul><li>Training program with a yearly individual budget of 700€</li><li>2 weeks every 6 weeks dedicated to learning and training</li><li>Remote working</li><li>Weekly online team games and informal moments</li><li>Paid health insurance</li><li>40% discount on train tickets with Italo</li><li>Top-rated laptop on the market: Mac M1 Max or equivalent Linux laptop</li></ul>&nbsp;Our culture and environment - What to expect&nbsp;Flexible working hours with the freedom to work from home or our beautiful offices in Milan and Rome which include:<ul><li>Relax area, Foosball table and Xbox to let some steam after work</li><li>Lunch vouchers and free fresh fruit &amp; coffee</li><li>EVERYDAY casual dress code, with Friday beers on us!</li></ul>

Backend Engineer (hybrid/remote)

Working in the SRE Team&nbsp;You will be part of our Technology department, currently counting 30+ people between Software Engineering and Infrastructure Engineering.You will have visibility over the whole business and not just on your area of competence. &nbsp;You will create a scalable product that will support ProntoPro's hyper-growth. You will work in an environment that is highly focused on tech trends and agile development methodologies.&nbsp;Your Role&nbsp;SREs are responsible for architecting, implementing, and maintaining a performing and dynamic infrastructure and supporting developers to seamlessly release features when they are ready.&nbsp;In this role, you will be responsible for contributing to the definition and the implementation of both the infrastructure and CI/CD pipelines architecture to make the above a reality. This will require you to proactively collaborate with other team members and contribute to an environment where we can quickly achieve goals without breaking things in production during the process.&nbsp;Automation will start with a development environment setup, CI/CD pipelines, and extend to a fully-serviced container delivery system where an engineer can build, test, and release on demand.&nbsp;All of the above surely includes implementing and maintaining effective monitoring-and-alerting strategies to identify potential problems as soon as possible, and troubleshooting them before they impact customers.&nbsp;<ul><li>Contribute to architectural and design steps of the infrastructure behind ProntoPro services</li><li>Implement architecture components and enhancements</li><li>Manage and monitor infrastructure resources and services</li><li>Contribute to architecturing CI/CD pipelines and workflows</li><li>Implement tools to support another unit in the engineering department</li><li>Help to identify and solve infrastructure related issues</li></ul>&nbsp;You&nbsp;<ul><li>Good understanding of scripting languages such as Bash, Python, or Ruby</li><li>Experience with Linux systems</li><li>Experience with AWS. Experience also with another Cloud provider is preferred</li><li>Experience with container solutions such as Docker</li><li>Basic knowledge of container orchestration technologies such as AWS ECS and Kubernetes</li><li>Experience with building CI/CD pipelines</li><li>Familiar with Infrastructure-as-code patterns and provisioning tools such as Terraform, Ansible, Packer</li><li>Familiar with cloud architecture patterns and best practices for designing highly available, scalable, and secure systems</li><li>Good level of English proficiency, both spoken and written</li><li>Ability to work independently and as part of a team, with a sense of urgency and integrity</li></ul>&nbsp;Bonus points&nbsp;<ul><li>Experience with OpenStack</li><li>Experience with SQL relational databases</li><li>Experience with NoSQL databases</li><li>Knowledge of a programming language (Go / Rust / Python)</li><li>Knowledge of networking stack and topologies</li></ul>&nbsp;Selection Process - What to expect&nbsp;<ul><li>CV screening - Our Tech Recruiter makes sure you have all the required skills and experience for the role.</li><li>First call - The first call with our Tech Recruiter, generally focused on getting acquainted and figuring out if you and ProntoPro make a good fit for one another.</li><li>First technical Interview - If you successfully pass the first contact, we will schedule a technical interview with a member of the SRE team. The interview is generally a 60 minutes call and focuses on exploring your technical knowledge.</li><li>Individual Assignment - You will be invited to complete a little coding task. We will assess your work before the second technical interview. The assessment takes into account your coding level, passion, curiosity, and initiative.</li><li>Second Interview - A light and a brief discussion with the Head of Infrastructure Engineering about your coding homework. The interview is generally a 45 minutes call and focuses on exploring your technical knowledge and ambitions.</li><li>Bar Raising - A bar raiser is a skilled evaluator who plays a crucial role in the company's hiring process. This step usually lasts 30 minutes and aims to understand if you are a good cultural fit with ProntoPro's principles.</li><li>Offer - Our Tech Recruiter will share with you a summary of the selection process, together with the position’s salary, benefits, and all needed terms and conditions of employment.</li></ul>&nbsp;Our Tech Perks&nbsp;<ul><li>Training program with a yearly individual budget of 700€</li><li>2 weeks every 6 weeks dedicated to learning and training</li><li>Top-rated laptop on the market: Mac M1 Max or equivalent Linux laptop</li><li>Remote working</li><li>Weekly online team games and informal moments</li><li>Paid health insurance</li><li>40% discount on train tickets with Italo</li></ul>&nbsp;Our culture and environment - What to expect&nbsp;Flexible working hours with the freedom to work from home or our beautiful offices in Milan and Rome which include:&nbsp;<ul><li>Relax area, Foosball table and Xbox to let some steam after work</li><li>Lunch vouchers and free fresh fruit &amp; coffee</li><li>EVERYDAY casual dress code, with Friday beers on us!</li></ul>

Site Reliability Engineer (hybrid/remote)

Your Role&nbsp;You will work as an analyst and be involved in key projects developed to transform our platform and to let our business grow, both in Italy and abroad. As an intern you will have the opportunity to support data analysis and reporting, you will learn how to use tools and software and how to collaborate with various teams in a fast-paced and result-oriented environment.You will have the opportunity to learn and increase your skills by collaborating with other teams, but to also explore different areas in order to have a full picture on what happen in a digital company and help you to understand the areas that&nbsp;could be interesting for your career development.&nbsp;You<ul><li>You are a university student or a graduate in mathematical, finance, economics, management, or related subject;</li><li>You are fluent in both Italian and English;</li><li>You have&nbsp;solid analytical skills;</li><li>You are proficient in Excel and SQL is a big plus;</li><li>You have good organizational skills, involving&nbsp;the ability to prioritize different tasks;</li><li>You have a strong work ethic and integrity: you would be a proactive team player who is self-motivated and has a deep intellectual curiosity.</li></ul>&nbsp;Our culture and environment: What to expect<ul><li>An opportunity to bring impact and change the service market dynamics, in a stimulating and international environment</li><li>A chance to solve hard problems and do things you have never done before&nbsp;</li><li>Great, knowledgeable colleagues - we spend much time together and constantly learn from each other</li><li>Beautiful central office in Milan, with in-office table tennis, foosball and darts to let some steam after work</li><li>Flexible working hours and a possibility to work from home&nbsp;</li><li>Lunch vouchers for every day worked from the office and free fruit</li><li>EVERYDAY casual dress code, with Friday beers on us!</li><li>A chance to secure a full-time position after the internship</li></ul>